Responsible Vulnerability Disclosure Form
The form on this page is intended for security researchers interested in reporting security vulnerabilities to the Netflix security team. If you are a Netflix member and have questions concerning fraud or malware, please see the following support pages:
- Account fraud or unauthorized charges: Unrecognized Charges from Netflix
- Potential malware or computer viruses: Ads and Pop-ups When Streaming to Your PC or Mac
If you are a customer seeking information on your account, billing, or site content, please reach out to customer support via phone or live chat.
If you believe you've discovered a security vulnerability on a Netflix property or application, we strongly encourage you to inform us as quickly as possible and to not disclose the vulnerability publicly until it is fixed. We appreciate your assistance, and we review all reports and will do our best to address the issue in a timely fashion. To encourage responsible disclosure, Netflix will not bring a lawsuit against you or ask law enforcement to investigate you if we determine that a disclosure meets the following guidelines.
Responsible Disclosure Policy and Guidelines
Please review our responsible disclosure policy and guidelines to understand the intended use of this form. Vulnerabilities can also be reported by email via email@example.com. If you feel the email should be encrypted, our PGP key is available on the main responsible disclosure page.